Score Promotions understands your concerns regarding your privacy & sensitive information. This policy statement describes the type of information we may collect, how we may collect and use it, and certain other privacy issues, including the precautions we take to protect your privacy.

What information do we collect?
The information we collect about our customers helps us personalize and continually improve your shopping experience at Score Promotions. Here are the types of information we gather:
  • Personal Information You Provide Us: We collect information from you when you register on our site, subscribe to our email or communicate directly in any other way. We generally collect the following information: Name, Email, Phone, Address, Company and Order Information. We use this information exclusively for the purpose of responding to your requests or communicating with you.
  • Website Visitor Information: We receive and store certain type of page visit information whenever you visit our website. Similar to other websites, we utilize a standard technology called as “Cookies” (cookies are small files that a site or its service provider transfers to your computer (if you allow) that enables the site or the service provider to recognize your browser and remember certain information). Information gathered through cookies and web server logs may include the date and time of visits, the pages viewed, time spent at this site, and the websites visited just before and just after our site.
What do we use your information for?
  • Any of the information we collect from you may be used in one of the following ways: 
  • To process your transactions: Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, other than for the express purpose of delivering the purchased product or service requested.
  • To send periodic emails: The email address you provide for order processing or requesting quotes, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company announcements, updates, related product information, etc.
Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information (PII). This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. 
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
After a transaction, your private information (credit cards, financials, etc.) will not be stored on our servers.

Your Consent, Notices & Revisions

By using this site you consent to our collection and use of your personal information as described in this Privacy Policy. If we change our privacy policies and procedures, we will post those changes on this site to keep you aware of what information we collect, how we use it and under what circumstances we may disclose it.

Score Promotions Accessibility Policy

Statement of Commitment to Creating and Maintaining Accessibility and an Accessible Environment

Score Promotions will develop, implement, and maintain policies governing how it will achieve accessibility through these requirements.

The company is committed to meeting the accessibility needs of persons with disabilities in a timely manner. This is reflected in policies which upon request will be made publicly available in an accessible format.

The company will establish, implement, maintain, and document a multi-year accessibility plan outlining its strategy to prevent and remove barriers and meet its requirements under the IASR. Accessibility plans will be made available in an accessible format upon request and will be posted on its website.

The company will review and update its accessibility plan once every five years and will establish, review, and update its accessibility plans in consultation with persons with disabilities or an advisory committee. Annual status reports will be prepared to report on the progress of the steps taken in implementing the company’s accessibility plan. This status report will be posted on our website. If requested, the report will be created in an accessible format.

Purpose

The purpose of this policy is to outline practices and procedures in place at Score Promotions to help identify and remove barriers that impede a person’s ability to access care and services.

Customer Service Policy

Purpose

All goods and services provided by Score Promotions will follow the principles of dignity, independence, integration, and equal opportunity.

Communication

We will communicate with people with disabilities in ways that takes their disability into account.

We will train staff who communicate with customers on how to interact and communicate with people with various types of disabilities.

Telephone Service

We are committed to providing fully accessible telephone service to our customers. We will train staff to communicate with customers over the telephone using clear and plain language and to speak clearly and slowly.

We will offer to communicate with customers by email if telephone communication is not suitable to their communication needs or is not available.

Assistive Devices

We are committed to serving people with disabilities who use assistive devices to obtain, use or benefit from our goods and services. We will ensure that our staff is trained and familiar with various assistive devices that may be used by customers with disabilities while accessing our goods or services.

Employment

Upon the request of an employee with a disability, Score Promotions  will provide or arrange for the provision of accessible formats and communication supports to ensure that all employees have the information required to perform his/her job and that any information generally available to employees in the workplace is accessible to all.

Use of Service Animals and Support Persons

We are committed to welcoming people with disabilities who are accompanied by a service animal on the parts of our premises that are open to the public and other third parties.

We are also committed to welcoming people with disabilities who are accompanied by a support person. Any person with a disability who is accompanied by a support person will be allowed to enter ’s premises with his or her support person. At no time will a person with a disability who is accompanied by a support person be prevented from having access to his or her support person while on our premises.

All Score Promotions staff, dealing with the public will be properly trained in how to interact with people with disabilities who are accompanied by a service animal or support person.

Notice of Temporary Disruption

Score Promotions will provide customers with notice in the event of a planned or unexpected disruption in the facilities or services usually used by people with disabilities. This notice will include information about the reason for the disruption, its anticipated duration, and a description of alternative facilities or services, if applicable.

The notice will be placed at all public entrances and services counters on our premises. Appendix A provides a template to be used in these instances.

Training of Staff

Score Promotions will provide training to all employees, volunteers and others who deal with the public or other third parties on their behalf, and all those who are involved in the development and approval of company policies, practices and procedures. These individuals will receive training within their first 30 days of employment.

Training will include the following:

  • All provincial human rights and accessibility legislation, including the Accessibility for Ontarians with Disabilities Act, 2005 and human rights codes applicable in each province.
  • Interaction between the legislation and people with disabilities.
  • Information on how to interact and communicate with people with various types of disabilities.
  • Information on how to interact with people with disabilities who use an assistive device or require the assistance of a service animal or support person.
  • What to do if a person with a disability is having difficulty in accessing Score Promotions goods and services.
  • Score Promotions internal policies, practices and procedures relating to accessibility.
  • Areas of the accessibility standards that are relevant to each employee’s work responsibilities, particularly surrounding employment, information and communications, transportation and the design of public spaces.

Staff will also be trained on an ongoing basis when changes are made to these policies, practices and procedures.

Information and Communications Policy

Score Promotions is committed to meeting the communication needs of people with disabilities. Those individuals with disabilities can consult with their advisor to determine how we can best meet their information and communication needs.

Employment Policy

Score Promotions is an equal opportunity employer committed to providing a workplace free of any discrimination or harassment. We encourage all qualified applicants to apply to an open requisition, including women, aboriginal peoples, members of visible minorities and persons with disabilities. Reasonable accommodations are available at all stages of the recruitment process. Job applicants who have an accommodation need are asked to contact the Human Resources Department as soon as possible to make appropriate arrangements.

Candidates selected to participate in an assessment or selection process are further notified that accommodations are available upon request in relation to the materials or processes to be used. Applicants requesting accommodation due to a disability are consulted in a manner that considers the applicant’s accessibility needs.

Successful candidates will receive training on Score Promotions policies and procedures regarding human rights, accommodation, relevant legislation on accessibility and any other accessibility requirements that apply to the organization and their specific job duties during the orientation process.

Design of Public Space Policy

Score Promotions will meet the Accessibility Standards for the Design of Public Spaces when building or making major modifications to public spaces.

Communication and Feedback Process

Score Promotions goal is to meet and surpass expectations while serving customers and employees with disabilities. Comments on our services regarding how well those expectations are being met are welcome and appreciated.

Feedback regarding the way Score Promotions provides goods and services to people with disabilities can be made by email, by phone or verbally. All feedback will be directed to the Human Resources Department.

Feedback received shall be recorded, documented and forwarded to the appropriate department for review and response. Customers can expect to hear back in 10 business days.

Where employee related feedback is formally requested, (e.g. opinion surveys, performance evaluation, etc.), the employee will be offered suitable accommodations, such as the provision of additional time, a private space, a support person, etc. if necessary and upon request. 

Questions Concerning This Policy

Any client questions about this policy should be referred to:

hr@scorepromotions.com